Normally, if there are no issues, you’d see solid lights and no flashing. Make it a habit to check them often when issues arise. Your Litter-Robot’s lights are very useful in telling you what the problem might be. The Base must be on a flat surface and should not be leaning to either side. Catlink full comparisonĪnother thing to note is that you should never place your Litter-Robot on an uneven surface. It’s not uncommon to see clumps of litter or dirt and dust getting stuck between the crevices of the machine. You can manually disassemble and reassemble these parts to check if there’s any obstruction messing with them. A slow flashing yellow light may indicate that your bonnet has come loose. ![]() The cleaning cycle won’t work unless all the parts-especially the bonnet-are secured. Take a Closer Look at the Bonnet, Globe, and BaseĬheck the parts of your Litter-Robot and ensure none of them are loose. Lastly, press the Reset button and let the Litter-Robot complete its reboot. The next step is to activate the Cat Sensors by simulating your cat entering the Globe-press above the entrance. Then, press and hold the Cycle button again for five more seconds until only the blue light remains. Note that you can only do this if the Globe is at its Home position.Īll you have to do is press and hold the Cycle button for five seconds and wait for the blue and yellow light to turn on. If a simple reset doesn’t quite do the job, you can try to perform a hard reset. You can also press the machine’s Reset button after turning the unit back on. It resets any action the Litter-Robot is set to do and hopefully allows it to return to its Home position. There’s a reason turning it off and on is almost always the first step any customer service agent asks you to take. Let’s dig deeper into this problem and go over some of the possible actions you can take to find a solution to this issue. However, sometimes you may find yourself faced with a stuck machine mid-cycle. Why Your Litter-Robot Keeps Getting Stuck and How to Solve ItĪll Litter-Robots are programmed to run a cleaning cycle each time a cat exits the Globe. Some of the possible solutions include resetting, checking for loose parts, checking the lights, and recalibrating the sensors. Getting stuck or interrupted mid-cycle can be due to a few different reasons, including loose bonnets, faulty Cat Sensors, and dirty Anti-Pinch Sensors. What Is Causing Litter-Robot to Get Stuck? Tips to Keep Your Litter-Robot Working Like New.Take a Closer Look at the Bonnet, Globe, and Base Why Your Litter-Robot Keeps Getting Stuck and How to Solve It.What Is Causing Litter-Robot to Get Stuck?.For this reason, the rusty area should be isolated from moisture and electronic card protective transparent acrylic spray should be used. After the rusty area is cleaned, rusting starts over time in humid working environment. Alcohol and toothbrush are suitable for rust removal. Rust needs to be gently removed under a magnifying glass without damaging the electronics. The legs of the ICs are very close together and the rust may be too small to be seen with the naked eye. The IC legs on the electronic board are very close to each other and the rust that starts in any of the legs contacts the other leg over time. The reason for this situation is that moisture and rust are conductive. If the robot is working again after being turned off for a while, this means the dfi card is not completely dead and there is a short circuit triggered by moisture and rust on the dfi electronic board. Dfi cards works in an acidic humid environment. the most common fault is dfi card failure. The weakest link of this device is the dfi electronic card. Please respond to this email and let us know the results. If yes, (it blinks red), your unit will need to be repaired. Allow the motor to run for 5 seconds, at any point, does it stop and flash red? If no, then excess weight needs to be removed from the globe.Press Cycle (without the globe on the unit).This indicates CATS has been successfully reset. When pressing Reset, watch for the blue light to quickly flash one time. You can also turn the unit OFF then ON to ensure the baseline is set properly. ![]() If it continues to flash, let us know so we can troubleshoot further.Īlways press Reset after emptying the waste drawer, adding litter, or moving the unit. ![]() Allow the unit to complete the start‐up cycle and return Home with a solid blue light. To test your changes, power the unit off and then on. The red blinking light indicates CATS (the cat sensor) is detecting excess weight for more than 2 minutes. Objects are resting or pressing on the unit.The unit is pushed into a corner, against a wall, or furniture.The unit is sitting on an uneven surface ‐ grout lines on a tile floor or in a bathtub.CATS has not been reset after adding weight.The litter is above the fill line or in excess of 10lbs.Please check your unit for the following:
0 Comments
Leave a Reply. |